Refund & Returns Policy

At MS Fashion Store, we want you to love your purchase, but we understand that sometimes things don’t work out. Please take a moment to read through our Refund & Returns policy below before making a purchase.

No Exchange or Refund Policy

We have a strict no exchange or refund policy. Once your order has been placed, it cannot be exchanged or refunded unless there is a genuine issue with the product, such as receiving the wrong item or a defect. Please review your order carefully before completing the purchase.

Incorrect or Damaged Items

If you happen to receive an incorrect or damaged item, please contact us within 48 hours of delivery. We will review the issue and, once verified, arrange for a replacement of the item at no extra cost to you.

• How to report a wrong or damaged item:
  • Email us at support@msfashionstore.com
  • Include your order number, a description of the issue, and clear images of the item(s) in question.

Order Cancellation

Once an order is placed, cancellations are not accepted. Please ensure all details are correct before confirming your purchase.

If you need further assistance, feel free to contact our Customer Support team. We’re here to help!

• Email: support@msfashionstore.com
• Phone: 0335-5800036

Thank you for shopping with us!